Last updated: 23 September 2026
S&S Clinics (“we”, “us”, “our”) runs an orthopedic and women’s healthcare clinic at 2nd Floor, B-Block, DNS Business Hub, above Cost 2 Cost Footwear, Puppalaguda, Manikonda, Hyderabad, Telangana 500089. This policy explains what personal information we collect through this website, phone, email, and WhatsApp, why we use it, and the choices you have.
Clinical records created during a consultation are handled as part of your care. This page describes website and enquiry data. It does not replace the explanation your doctor gives you about your medical record.
Who this policy covers
This policy applies to visitors of snsclinics.com, people who request an appointment, and people who contact the clinic by phone, email, or WhatsApp. Online booking may also be processed by our appointment partner. Their own privacy notice applies to data you enter on their booking pages.
Information we collect
Depending on how you contact us, we may collect:
- Your name, phone number, and the specialty you select on the appointment form
- Any message you type, which may include symptoms or other health details you choose to share
- Call, email, and WhatsApp details needed to confirm a visit or answer a question
- Appointment date, time, and the doctor or specialty you ask to see
- Basic technical data such as browser type, device, and pages viewed, collected by the site host and by advertising or analytics tools described below
Please share only the details needed to book or prepare for a visit. Do not send reports, images, or a full medical history through the public website form if you would prefer to discuss them in person.
How we use your information
We use personal information to:
- Confirm, reschedule, or remind you about appointments
- Reply to questions about clinic hours, location, and services
- Prepare the right specialty (orthopedics or gynecology) for your visit
- Keep records required for clinical care, billing, and applicable law
- Improve the website and understand which pages people use
- Send service messages you asked for, such as a booking confirmation
We do not sell your personal information. We do not use enquiry details to build marketing lists unless you have asked us to contact you about clinic services.
Health information
If you mention a condition, symptom, or treatment in a form, call, or message, we treat that as sensitive health information. We use it only to arrange care, respond to you, or meet a legal duty. Staff who do not need that information for your visit do not receive it.
Who we share information with
We may share limited information with:
- Doctors and clinic staff involved in your appointment
- Our online booking provider, when you book through their system
- Service providers who host the website, email, or messaging tools we use
- Authorities, when the law requires us to disclose information
Google Maps, YouTube, review widgets, and social links on this site are run by those companies. If you play a video, open a map, or follow a social link, their privacy policies apply to that interaction.
Google Ads and Meta Ads
S&S Clinics may use Google Ads and Meta Ads (Facebook and Instagram) to show information about our clinic. These services can use cookies, pixels, and similar tools to measure visits and show ads based on pages you view on this website or on Google, Facebook, and Instagram.
Google and Meta process this data under their own policies. You can manage ad cookies in your browser settings, and you can adjust ad preferences in your Google Account and Facebook or Instagram settings. Blocking these tools does not stop you from using the website or booking a visit.
Cookies
Cookies are small files stored on your device. This site may use cookies that keep the site working and cookies placed by advertising or embedded services. You can refuse or delete cookies in your browser. Some embedded content, such as maps or videos, may not load if those cookies are blocked.
How long we keep information
Enquiry and appointment details are kept for as long as needed to complete your request, provide care, and meet clinical and legal record requirements. Technical logs kept by our host are retained for a shorter period needed to operate and secure the site. When information is no longer needed, we delete it or remove details that identify you.
Your choices
You may ask us to:
- Tell you what contact details we hold from a website or phone enquiry
- Correct a name, phone number, or appointment note that is wrong
- Delete an enquiry that is not part of a medical record we must keep
- Stop non-essential messages
Medical records kept for treatment have separate retention rules. We will explain if a request cannot be completed for that reason.
Children
This website is meant for adults arranging care for themselves or a family member. We do not knowingly collect information from children through the site. A parent or guardian should contact the clinic directly to book care for a minor.
Security
We use reasonable administrative and technical steps to protect personal information held by the clinic. No website or messaging app is completely secure. Avoid sending sensitive reports over an open form or public social media message.
Changes to this policy
We may update this page when our website, booking tools, or legal duties change. The date at the top of this page shows when it was last revised. Continued use of the site after an update means you have seen the revised policy.
Contact us
For privacy questions, or to review or correct enquiry details, contact S&S Clinics at +91 93900 57871 or snsclinics25@gmail.com. The clinic is at 2nd Floor, B-Block, DNS Business Hub, above Cost 2 Cost Footwear, Puppalaguda, Manikonda, Hyderabad, Telangana 500089.